Returns & Exchanges
At CaseBang, we want you to love your purchase; if you are not entirely satisfied, you can return or exchange your items within 30 days of delivery. All returned products must be in their original packaging and unused condition to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack your items in their original CaseBang packaging, ensuring all protective films and accessories are included to prevent damage during transit.
- 3.Ship It Back
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, your refund will be processed back to your original payment method within 5-7 business days.